Someone asked on Facebook:
“SharePoint Peeps. (primarily consulting) I have been doing an increasing number of interactions with the trusted SharePoint admin at a variety of customers. Maybe I am just being negative but. I am seeing a disturbing trend of a lack of real “expertise” in this arena. Is this just me, or are you seeing the same thing? Are you out there with these customer SharePoint folks thinking wow these people have it together or are you walking away thinking “who ties these peoples shoelaces for them?” or somewhere in between?”
Here’s my response and rant.
I’m still not sure you’re really serious about your question, but in case you are, as someone who has been actively engaged in the training space of SharePoint for a number of years, including building a university solely dedicated to SharePoint with a bachelor level track in training SP admins, let me just say this in as plain text as possible:
The average SharePoint professional, whether developer or administrator, is so poor at their job that, if their skill levels were applied to other areas, such as hairdressing or fixing your car, you would run away and live like a hippie for the rest of your life.
“Screw the do, I’m walking home”
The fact that SharePoint even functions to some extent is a credit to Microsoft’s development skill, not those who run or build on it. Sure, it has issues with the code base, but it’s a very complex animal and even getting an animal to walk, much less do all the tricks that SharePoint can do, is incredibly difficult.
Sadly, Microsoft took that skill and hid it away in the latest versions so SharePoint hasn’t really evolved. Like a dog, they took SharePoint behind the shed and shot it. They then brought back the skin saying “Look, SharePoint isn’t dead, it has just evolved into this nice rug”. Then they claim that they did this because everyone wants rugs.
Back to your question, keeping up with SharePoint is a full-time job and then some. Paradoxically, that is because SharePoint was never allowed to mature before it was replaced with a new version and the marketing department (including its field operatives, the MVPs) started focusing solely on “the new way to pet Lassie”.
Of course, people need to eat, and as such, they tend to do what their bosses tell them to do. Those bosses are people too, and people have an innate tendency to believe everyone else knows more than they do. As such, when the marketing department says “Everyone needs rugs, we’re now a rug company” then those bosses dutifully tells their employees to start shooting every dog they see.
So, SharePoint admins and devs, who want to eat, start shooting dogs and turning them into rugs, which initially are really poor rugs because nobody has any idea what a dog rug should look like. Developers have to learn tanning, and admins have to turn from caring and nurturing dogs to being interior designers.
However, as they get a bit of experience and start creating beautiful rugs with nice tints of color and practical shapes, Microsoft brings out a new strategy. The trend now is hardwood floors and nobody wants rugs anymore. In fact, it was a really bad idea in the first place.
Now, this happens at such a pace that by the time everyone starts to learn how to shoot dogs and turn them into rugs, there’s a new fad coming. Because it requires extensive investments in learning, usually done at the employee’s private time or at the cost of quality of their work or life, the employees get increasingly de-motivated. “SharePoint is hard” and “SharePoint sucks”, not because it actually is hard or sucks (c’mon, you have to spend a couple of weeks training to get a job; how hard can that be?) but because they’re constantly told to retrain to cater to the latest and greatest flimsical fad.
So, yes, you’re right. SharePoint admins suck. SharePoint developers suck. I’ve even worked closely with those considered the best in the business for years, and you’d be scared shitless at how little many of them actually know outside a laser focused area.
It’s not their fault, though. It is a fundamental flaw in how SharePoint is sold and how Microsoft promotes its strategy, as if SharePoint is indeed the core business of all its users and thus warrants the massive investments in training that it requires.
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