I’m in a bit of a sad place right now because I’ve realized some of my fears are coming true. Since February 2012, I’ve been following SharePoint 2013 with great interest. I’ve had great hopes that SharePoint 2013 would turn out to be the one version to rule them all; that would bring peace to the collaborative world and unify all the business platform kingdoms under one benevolent ruler.
I’ll break the news to you right now. That isn’t what SharePoint 2013 has done or will do.
And that’s a good thing because if SharePoint 2013 had succeeded, it would have killed SharePoint.
Why SharePoint 2013 Will Fail
Despite the massive hype around the new versions of virtually everything Microsoft, SharePoint 2013 has failed to live up to the expectations in a vast number of areas. The Apps platform hasn’t caught on, the move to cloud first isn’t comfortable for a lot of businesses and is riddled with issues, and the community doesn’t see the major benefits that the new version offers.
Combine this with the uncertainty of features, with SharePoint Online changing and taking choice away from users (You will use Yammer or you will be in pain! We’ve killed what you loved in SharePoint 2013 social because we can! We’ll roll out new features to your employees any day we damn well please!), and quite frankly, a bit of a roadmap nightmare for SharePoint developers in all tiers, and SharePoint 2013 has ended up in a very bad place.
These issues come on top of the issues that any new version of software has, with undiscovered bugs, new features or ways of working that users need to understand, lack of vendor support, and so on. These problems aren’t unique in any way to SharePoint, but they add to the burden that SharePoint 2013 must carry and hopefully resolve.
Microsoft isn’t helping with the situation, but looks like they treat this as some sort of experiment. As SharePoint users start to love and use the new and improved social features, Microsoft announces that it will take them away and replace them with Yammer, forcibly with SharePoint online shortly and likely at least in the next version of SharePoint on-premises too.
Developers and vendors are left bewildered. When SharePoint 2010 came out, we were asked to rush to the sandbox development method, and a lot of vendors and professionals went down that path. Three years later and Microsoft announces that it was all just a joke and that sandbox development really isn’t cool at all.
Am I the only one that has a trust issue with these kinds of reversals and promises about the glorious future of a new development method? Look at how Microsoft is handling the Windows 8 Start button and boot-to-desktop situation; they can’t seem to make up their minds either way.
Further, and this may or may not be a good thing, Microsoft has left thousands of SharePoint Designer users in the dark by removing Design view from the program. These users have no incentive to upgrade or push their organizations to upgrade. Staying with SharePoint 2010 means they still have a job; upgrading to SharePoint 2013 means they need to retrain significantly, and with training budgets apparently at a all-time low, they’ll probably need to pay for that training themselves.
Ask yourself, would you really sacrifice evenings and weekends for the next maybe six months to learn something completely new that offers no real benefit to you, or would you prefer to just stay with what you already know and hope the issues goes away in the future? I commend those that choose the former, but fully understand those that simply don’t see learning SharePoint as a goal in their lives.
At the same time, many businesses realize that the investments they have made in SharePoint 2010 based solutions still work very well! SharePoint 2013 doesn’t offer any significant improvements in solving business problems, and that’s what businesses want. Technically, sure, SharePoint 2013 may have benefits, but Mark in HR doesn’t really care because his vacation tracker solution works just the same today as tomorrow. It may very well break if he upgrades to 2013, though, and in the very best of situations, he’ll have to learn how to do his work with a new interface.
I’ve previously written that I believe SharePoint 2010 may be the Windows XP of SharePoint, a platform so good that it becomes virtually impossible to get users to upgrade. I’m even more convinced now.
Why SharePoint Will Succeed
You may think this is all doom and gloom, but it’s actually quite the opposite. You see, SharePoint is still alive and kicking, and it’s kicking hard. No, it won’t be the Facebook of the enterprise, and no, it won’t compete or should even try to compete with Google Docs. It won’t be the App platform (and I mean App in the 2013 sense, not in the generic sense) that Microsoft wants.
What SharePoint will be, though, and this is why it will succeed, is an efficient money-making platform for organizations. That’s right, SharePoint gives organizations money, and organizations like that, just as much as they dislike money being taken away from them.
SharePoint’s main advantage is its ability to solve people’s problems. For organizations, this can be as simple as replacing antiquated file servers and providing better search, but it can be as complex as you can imagine.
SharePoint does this with an efficiency that no other platforms can match. In some of the private presentations I do, I’ve set up vacation tracking for HR departments, I’ve set up time sheet reporting with HTML app access for road warriors, I’ve set up CRM systems that track and suggest sales opportunities, and I’ve usually done this to a fairly complete concept within the space of roughly 75 minutes. If I have 90 minutes, I usually end up adding some workflow automation too, to get every single jaw in the room down to floor level.
This is where SharePoint truly shines; not in its ability to be everything else, but in its ability to actually help people with the problems they have, right now, that are causing them pain every day. Throw in a couple of days of getting used to working with SharePoint, and people start solving their own problems, without the need for external consultants. Sure, they’ll more often than not fall on their faces, but they’ll learn, they’ll evolve, and they’ll be happier, with fewer problems than they had without SharePoint.
In more complex scenarios, SharePoint developers can come in and provide guidance. If those those SharePoint developers know how to tie their own shoelaces, they’ll know how to build solutions that take changing needs into account so that the solution can grow and adapt with the organization. They’ll protect the vital parts of a critical solution and allow flexibility of experimentation in more casual applications. That’s not because those developers are so brilliant, it is because SharePoint has the ability to support all those scenarios and thus support a much wider range of solutions than any other platform.
Notice anything in particular about this description?
It doesn’t mention SharePoint version once.
That’s right, campers, SharePoint isn’t about versions any more than astronomy is about telescopes, to paraphrase the late Edsger Dijkstra. You can do all these things with virtually any version of SharePoint. That is good news for new users because they can jump on the SharePoint 2013 wagon and be perfectly comfortable for years to come, but it’s bad news for Microsoft because existing users have very few or no reason to upgrade.
Just a few months ago, Microsoft stated that 40% of all SharePoint installations were still SharePoint 2007 or older! That’s a statement from its users; we have no need for a new interface, we have a need to solve our problems, and we can do that with our existing version.
I’ve said this before and I don’t mind saying it again: Business problems do not change when Microsoft decides to ship a new version of their software.