SharePoint Developers Versus Administrators – A Pledge

Somehow, there always seems to be a struggle between developers and administrators. When creating a new project, the developers focus on creating great new features that the administrators hate because developers never think about how the damn thing works in real life.

Developers are always the first on the field of battle. They need to clear out the rubble and sort out the requirements, often long before administrators are even aware that there is a battle coming. Then, when the fighting commences, the developers fight their own little wars, thinking nothing of he support and maintenance troops that will eventually have to take over whatever ensues after the fight is over.

OK, I’ve been watching too many war movies lately.

Now, I’m mostly a developer these days. Sure, I dabble in the odd server setup every now and then, but I have little or no experience from the battlefield (doh, there I go again) when it comes to running a SharePoint installation on a day-to-day basis.

However, I rarely end up in a conflict situation with administrators. Perhaps the reason is that I come from an administrator background and can share tips and tools that help the administrators’ lives become easier. Either that or it must be my irresistible charm and good looks. If you take a look at my profile picture, you’ll realize the irony in that.

For new projects, it takes time to get to know the administrators and to work out whatever differences we may have. Administrators, especially the more experienced one, are quite cautious when it comes to dealing with developers, often because they have spent more than one night awake trying the clean up our mess.

So, I’ve devised a pledge that I hereby make public and that I will honor to the best of my abilities. Feel free to use the same pledge towards your administrators. You’ll find that working with people is a lot easier than working against them.

My pledge to all administrators of any project that I will undertake

  1. I will not make your job any more difficult than I absolutely have to.
  2. I will document what I do and provide you with instructions on how to deploy, maintain, and live with the solutions I make.
  3. I will respect your expertise in operating a SharePoint environment.
  4. I will work within the limits you give me with regards to performance or capacity.
  5. I will thoroughly test my solutions to ensure that my solutions do not cause undue stress on you or the environment.
  6. I will answer, to the best of my abilities, any questions you have regarding the solution in a timely manner.
  7. I will not leave unresolved issues for you to fix.
  8. I will assist you, in case of problems, in any way I can to make your job easier.
  9. If I fail to honor these pledges, I will work as best as I can to mitigate any problems you have as a result of my errors.



Now, let’s smoke a peace pipe and sing kumbaya. Beer is on me.

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SPoint the Way, Arno!

In these days of Twitter and ‘anything older than 5 minutes is history’ rapid updates, you may have heard about this already. However, since I have far more readers of this blog than I have twitter followers, I’m assuming that at least not all of you are dying for latest-second updates.

Regardless, Arno Nel, the founder of and the first person in the SharePoint scene to take a chance at publishing my writing, has launched his new site, It’s a social interaction site, and frankly, from my first impressions, it’s an absolute godsend to a community that’s currently limited to 140 characters and an attention span of about one minute.

SPOINT, the SharePoint Social Network, offers news, grops, forums, blogs, and other stuff. What’s cool, and what I think is Arno’s real genius here, is that all the content is user created. I’m thinking that this is as close to ShareBook as one could get.

Update: Someone asked me what’s so great about, so to prevent sounding just like an ad board, let me give you a couple of goods and bads about

Good Stuff

I’ll grant any doubters the point that is new and it may fall flat on its face tomorrow. I doubt it, and here are a few reasons why.

First, gives you groups that feature forums, wikis, calendars, etc. Basically, a place where you and whoever finds it interesting can share info. What’s even better is that these groups can be private. For example, I want to keep a private group for the USPJA faculty, and gives me exactly that.

Second, it’s real easy to hook up with people. From the members list, you can friend people just like you can on FaceBook. I should, at this point, say that I stay away from FaceBook because I don’t trust them. If I were to use FaceBook, it would be to hook up with SharePoint friends. Now, I don’t need to.

Third, the forum interface is refreshing. It’s real easy to add quick answers and questions without clicking too much and at least from the limited number of topics I’ve watched, it’s quite ease to get an overview.

Bad Stuff

First, I miss twitter integration. I do most of my communication through either email or twitter, and it would be great to have keep track of at least my twitter updates.

Second, I’m not really sure why I can only invite users from my friends list into a group.

Third. Well. Not really sure. Perhaps I’ll find a third bad thing later. For now, however, I absolutely love it.

During the first day alone, hundreds of people have signed up. So should you.


PS: Arno also told me he’s going to revive, which has been sort of barren for new content for several months. Just don’t tell anyone, I think it’s a secret, but I think it’s because he’s become a father in the meantime 😉

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New Video Posted: SharePoint 2010 Content Organizer

Last night, I posted a new video on YouTube from the videos that are part of the Introducing SharePoint 2010 issue. In this video, I show you the content organizer in SharePoint 2010.

The full url is, you may want to go there to get the HD version in full screen.


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